UK VAT & Customs Notice

Important information for customers from the United Kingdom

Dear Customer,

Since the United Kingdom left the European Union, it is no longer part of the EU VAT and Customs Union. Orders placed in our store with delivery to the UK are treated as exports outside the EU.

Will I pay VAT when ordering?

No UK VAT is charged at checkout on SPS24.eu. However, UK import VAT (typically 20%) is usually applied by HMRC when the goods arrive in the UK. This tax is calculated on the total value of the goods, shipping costs, and any applicable duties.

Will I pay import duties?

- If your order value is up to £135, you may pay VAT but not customs duties. - If your order value exceeds £135, import duty may apply depending on the product category.

Example: for electronic goods worth £300 + £20 shipping, a 2.5% duty might apply (£7.50), and VAT would be calculated on the total (£327.50 × 20% = £65.50).

Other charges

UK courier services (like Royal Mail, DPD, DHL, UPS, FedEx) may also charge handling or brokerage fees, typically between £5–£15 per parcel, collected before or at delivery.

What happens if I don’t pay?

If the VAT, duties, or handling fees are not paid, the parcel may be returned to sender or destroyed by the carrier. In such cases, shipping costs are non-refundable.

Tips for smooth delivery

• Track your parcel and watch for customs notifications from the courier
• Have your payment method ready for VAT/duty fees upon delivery
• Use the UK government's import tax calculator or contact us if you need a product tariff code

Need help?

We’re here to assist you. For questions about VAT, duties, or shipping to the UK, contact our support team: mail@sps24.eu